Welcome to the Resort

Enjoy everything the Resort has to offer to make your experience even more unforgettable.

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Internal Transportation

The shuttle service is free and operates 24 hours.
Call the service from the phones available throughout the Resort.
Extension: 1978

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Free Internet

Free Wi-Fi available in social areas and apartments.

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Service Hours

Check-in & Check-out

• Check-in: 3:00 PM — report to the Resort's reception
• Check-out: 11:00 AM — report to the Resort's reception

Meals

• Breakfast: 7:00 AM to 10:30 AM
• Lunch: 12:00 PM to 3:00 PM
• Dinner: 7:30 PM to 11:00 PM

Bars and Snack Bars

• Pool Kiosk: 10:30 AM to 8:00 PM and 9:00 PM to 2:00 AM
• Snack Bar: 10:30 AM to 8:00 PM and 9:00 PM to 2:00 AM
• Pool Bar: 10:30 AM to 6:00 PM
• Carijós Bar: 6:00 PM to 2:00 AM

Quiet Hours

• 11:00 PM to 8:00 AM

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Pools

The Resort has nine pools, with four heated.
For colder days, enjoy the Solarium 7 Chacras, with 6 jacuzzis and 1 ofuro overlooking Santinho Beach.

Opening Hours: 7:00 AM to 10:00 PM

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Towel Card

Each guest receives 1 towel card at check-in.

• Towel pickup: Fitness Center
• The return of the card at check-out is mandatory
• Failure to return results in charge

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Costão SPA $

Health and wellness services for body and mind (extra cost).
Extension: 2170

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Beauty Salon $

Manicure, pedicure, waxing, and haircuts for men and women (extra cost).
Extension: 1686

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Baby Sitter $

Qualified professionals take care of young guests (extra cost).

• Request with 24 hours in advance, subject to availability

Guest Center — Extension: 2222

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Safe

Safe available in the apartment at no additional cost.
The Resort is not responsible for lost items in common areas or for not using the safe.

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Concierge

Service available for support and guidance.
Extensions: 1551 / 2222

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Thematic Restaurants — Reservations

Reservations made in person at the Guest Center, from 9:00 AM to 10:00 PM,
for the same day until 5:00 PM.

Length of Stay	Reservations per Apartment
2 to 3 nights	1 reservation
4 to 5 nights	2 reservations
6 to 7 nights	3 reservations
8 to 9 nights	4 reservations
10 to 11 nights	5 reservations
12 to 13 nights	6 reservations
14 or more	Personalized service

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Costão Delivery $

24-hour delivery service (extra cost).
Extension: 1675

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Housekeeping

Request for laundry or minibar restocking.
Extension: 1772

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Medical Assistance

24-hour outpatient care.
In more serious cases, the patient is transferred to partner hospitals.
Extension: 1997

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Sales Center

Opportunities for real estate investment in Costão Ville,
Costão das Gaivotas, Costão Golf or in the Resort itself.
Extension: 1098

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Shopping Center $

• Costão Boutique: Extension 1983
• Pharmacy: Extension 1984
• Laundry: Extension 1982
• Newsstand: Extension 1988
• Tours and Transfers: Extension 1980
• Photography Store: Extension 1940
• Jewelry Store: Extension 1934
• 24-hour ATM: Bradesco

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We wish you an excellent stay.