Prepare for your trip
Prepare for your trip
The check-in time at the resort is at 3 PM and the check-out time is at 11 AM.
The check-out lunch is included in the stay, and guests can access the leisure facilities and enjoy the All-inclusive meal plan until 3 PM on the departure date.
It is necessary to return the room by 11 AM at the reception to proceed to the restaurant (lunch is served from 12 PM to 3 PM). Early check-in and late check-out are available at an additional cost and can be arranged directly at the reception without a guarantee of accommodation access.
To ensure access to the accommodation, contact the reservations department by phone at 08000481000 or by email at reservas@costao.com.br.
The Hotel Internacional is a sophisticated structure very well located in front of Santinho Beach. It consists of four interconnected blocks, where the accommodations are modern suites with sea views.
The advantage, besides the paradisiacal landscape, is the easy and quick access to the beach, restaurants, and social area, where all the leisure and entertainment facilities of Costao do Santinho are at your disposal.
The categories of apartments available in this part of the Resort are: Junior, Luxury, Master, and Imperial Suites.
The villas' apartments are distributed across 14 buildings within the complex and feature the historical aspects of local Azorean colonization in their charming and rustic architecture with exposed brick, arches, and colored openings. The villas farther from the social area have their own pools, offering greater convenience. The categories of apartments available in the villas are: Superior, Superior with garden views of 1 bedroom, Superior with 2 or 3 bedrooms with garden or sea views. In addition to the differences described above, guests who stay at the Hotel Internacional are entitled to some benefits:
• Credit per adult over 18 years old to be used at the Rancho do Pescador restaurant.
• 01 spa treatment per adult over 18 years old lasting 20 minutes.
• For 7-night packages, the apartment will have access to one more restaurant reservation.
• Stella Artois beer in the apartment minibar. The services listed above are exclusive to packages in the Hotel Internacional suites. They are not valid for upgrades or complimentary offers. Scheduling of resort activities will be subject to availability.
Junior Suite: Cozy and sophisticated, it is the compact version of all the luxury of Hotel Internacional. It has a bedroom with a balcony and a whirlpool. Accommodates 2 adults and a baby up to 3 years old in a crib (we provide a complete kit with a high chair, crib, and bathtub).
Luxury Suite: Ideal for couples with children, it has a full kitchen, living room, and balcony. Accommodates 2 adults, 2 children (aged 4 to 11 years, in extra beds), and 1 baby up to 3 years old in a crib (we provide a complete kit with a high chair, crib, and bathtub).
Master Suite: Features a bedroom with living room, balcony, whirlpool, and mini kitchen with microwave. Accommodates 2 adults, 1 child (aged 4 to 11 years, in an extra bed), and 1 baby up to 3 years old in a crib (we provide a complete kit with a high chair, crib, and bathtub).
Imperial Suite: The refinement of the most luxurious suite in the resort and the comfort of feeling at home on the beach, with plenty of space for the whole family. It has two bedrooms with balconies, two bathrooms, living room, and full kitchen. Accommodates 4 adults, 2 children (aged 4 to 11 years, in extra beds), and 1 baby up to 3 years old in a crib (we provide a complete kit with a high chair, crib, and bathtub).
Superior: Next to the native forest and surrounded by the inspiring gardens of the resort, it is the ideal room for those seeking tranquility and moments for two. It has a bedroom with bathroom, minibar, air conditioning, cable TV, and built-in wardrobes. Accommodates 2 adults and one child aged 4 to 11.
Superior 1 bedroom: Offers freedom and practicality in a complete structure. It has a dining room, living room, full kitchen, service area, and barbecue. 1-bedroom apartment that accommodates up to 2 adults, 2 children (aged 4 to 11, on extra beds), and 1 baby up to 3 years old in a crib.
Superior 2 bedrooms: Two bedrooms, balcony, living and dining room, full kitchen, service area, and barbecue. Up to 4 adults and 2 children on an extra bed.
Superior 3 bedrooms: Three bedrooms with balcony, living room, dining room, full kitchen, service area, and barbecue. Up to 6 people.
Luxury 1 bedroom: Relax with great comfort and freedom in this spacious and modern accommodation, with a complete residential structure. This 1-bedroom apartment has a dining room, living room, kitchen, and balcony. Accommodates up to 2 adults, 2 children aged 4 to 11 on extra beds, and 1 baby up to 3 years old in a collapsible crib. Baby bathtub and stroller rental available for an additional cost.
Luxury 2 bedrooms: More space and even more comfort. Ideal for larger families, this apartment accommodates up to 4 adults and 2 children aged 4 to 11 on extra beds, as well as 2 babies up to 3 years old. It has 2 bedrooms, balcony, living and dining room, and kitchen: all in a new and modern environment. Baby bathtub and stroller rental available for an additional cost.
Luxury 3 bedrooms: Contemporary and utilitarian architecture, divided into various environments with a view of the lush nature of Praia do Santinho. Three bedrooms with balcony, living room, dining room, and kitchen. Ideal for those coming to enjoy with family or friends, as it accommodates up to 6 adults, 2 children aged 4 to 11 on extra beds, and 3 babies up to 3 years old in a collapsible crib. Baby bathtub and stroller rental available for an additional cost.
All leisure guests of the Resort, regardless of the chosen apartment, are entitled to the meal system.
All Inclusive: Breakfast, Lunch, and Dinner - starting from dinner on the day of arrival (check-in) until lunch on the day of departure (check-out). Snacks, appetizers, sandwiches, and portions available at the Pool Bars, Swim-up Bar, and Carijós Bar - open according to the resort's schedule. Non-alcoholic and national alcoholic beverages included.
Meals - breakfast, lunch, dinner, and quick snacks.
Drinks - water, sodas, juices, caipirinha, caipirosca, caipiríssima, sakerinha, vodka, Brahma beer, Budweiser, and Bohemia, Brahma draft beer, 8-year whisky.
French sparkling wine, Chilean and Argentine white and red wine. (Labels according to hotel preference).
Mini-bar - waters and sodas. Daily consumption is free. Same-day restocking is charged separately.
Buffet restaurant and themed stations - Nossa Senhora das Ondas;
Turma do Costao Restaurant (no reservation needed).
Themed Restaurants - Nossa Senhora da Vitória (tasting menu), Kaigan (oriental cuisine), Trattoria (pasta and pizzas). Advance reservation required, check schedule.
Carijós Bar, Swim-up Bar (seasonal), Pool Kiosk - drinks and cocktails throughout the day. Pool Bar - salad buffet, hot snack buffet (hot dogs, burgers, fried and baked pastries), dessert buffet (fruit salad, ice creams), and drinks (water, sodas, juices, coffee, and teas). Self-service system.
Kiosk with drinks on the beach (seasonal, during summer). Meals specially prepared for guests with diabetes, gluten and/or lactose allergies, or other dietary restrictions. Inform at the time of booking and request a special dietary form. If preferred, you can schedule an appointment with the resort's nutritionist after check-in at the Guest Center.
There are 7 restaurants and 5 bars at Costao do Santinho:
Nossa Senhora das Ondas: the main restaurant of the resort with a capacity for 500 people. Attached to Nossa Senhora das Ondas is Ninho dos Pássaros, inspired by the 160 species of birds cataloged by the resort's ecology unit. Breakfast: 07:00 to 10:30. | Lunch: 12:00 to 15:00. | Dinner: 19:00 to 23:00. 10-minute tolerance after the end of hours.
Espaço Gastronômico Sambaqui: general roasts, highlighting rib roast on an open flame, picanha, and filets. Capacity for 550 people.
Kaigan: themed restaurant with sushi combos and hot oriental dishes. Capacity for 110 people and requires a reservation. Dinner: by reservation. Check for days and hours of operation. 10-minute tolerance for delays.
Trattoria: themed restaurant - Italian cuisine, with appetizers, pizza, and pasta rotation. Capacity for 140 people and requires a reservation. Dinner: by reservation. Check for days and hours of operation. 10-minute tolerance for delays.
Nossa Senhora da Vitória: themed restaurant, offering the best of contemporary cuisine. Located next to the International Hotel, with a capacity for 220 people. Requires a reservation. Dinner: by reservation. Check for days and hours of operation. 10-minute tolerance for delays. *Opens for breakfast and lunch if occupancy is high.
Children's Restaurant: Balanced buffet supervised by the nutrition team and specially prepared for children. Lunch: From 11:30 to 14:00 (from 12:00 to 13:00 with monitor supervision) Dinner: From 18:30 to 21:00 (from 20:00 to 21:00 with monitor supervision)
Rancho do Pescador: Specializes in seafood cuisine, with a capacity for 140 people. Not part of the All Inclusive.
5 Bars
Bar das Piscinas: snacks, sandwiches, and drinks available all day. Service: 10:30 to 02:00.
Bar Carijós: nights at Costao are enhanced by drinks, cocktails, and special mixes. Service: 18:00 to 02:00.
Bar Molhado: drinks by the pool, enjoying a stunning view. Service: 10:30 to 18:00. Check for days of operation.
Pool Kiosk: drinks and beverage service. Service: 10:30 to 19:00.
Pool Kiosk: food service.
Rules for themed restaurant reservations:
Stay of 2 to 3 nights - 1 reservation per apartment
Stay of 4 to 5 nights - 2 reservations per apartment
Stay of 6 to 7 nights - 3 reservations per apartment
Stay of 8 to 9 nights - 4 reservations per apartment
Stay of 10 to 11 nights - 5 reservations per apartment
Stay of 12 to 13 nights - 6 reservations per apartment
Costao do Santinho offers a complimentary service for customizing the diet menu. This service caters to people with gluten intolerance, lactose intolerance, diabetes, post-surgery recovery, and babies who require special diet consisting of soups and purees.
Simply inform us when making your reservation and identify yourself at the reception during check-in to schedule an interview with our nutritionists.
Costao is located in the north of the island of Santa Catarina, at the end of the main avenue of Santinho Beach and just after Ingleses Beach, in Florianópolis.
Address: Costao do Santinho Resort Estrada Vereador Onildo Lemos, 2505, Santinho Beach 88058-700 - Florianópolis – SC
Hercílio Luz International Airport (FLN) is located in the south of the island, 45 km from Costao do Santinho. To reach the resort, we recommend the shuttle service provided by our partner company Santa & Bella Turismo and Receptivo Turismo, at an additional cost. The service includes the following routes: FLN Airport x Costao / Costao x FLN Airport. To contact this service, call: 08000481000. You can also take a licensed taxi, use app-based transportation, or rent a car.
You can request the transfer for the airport/resort/airport route at the time of your reservation directly with the Costao Reservations Center (08000481000), up to 72 hours before your stay.
To schedule a transfer less than 72 hours before the day of your stay, or if you purchased your reservation through travel clubs or operators, contact Santa & Bella Turismo e Receptivo – 48 3261 1980 - costao@santaebella.com.br
Google Maps Route
Follow the instructions below to reach Costao:
1 - Right after crossing the Governador Pedro Ivo Campos Bridge, which connects the mainland to the island, there will be signs directing you to the north of the island via Beira Mar Norte Avenue.
2- Follow Beira Mar Norte Avenue until you reach a roundabout where signs will direct you to the north of the island once again (the most well-known neighborhoods in the north are: Jurerê, Canasvieiras, Ingleses, and Santinho - the latter being where we are located).
3 - The state highway (SC-401) takes you to the Canasvieiras neighborhood roundabout, where there will be signs directing you towards the Ingleses neighborhood.
4 - The Santinho neighborhood is located just after the Ingleses neighborhood, and Costao is at the end of the main avenue, which is named Estrada Vereador Onildo Lemos. Google Maps Route
Many options are offered for our guests to engage in various activities and have fun during their stay with us. With entertainment for all ages, the professionals who make up the sports and leisure team are ready to assist you. To check more detailed information on what is offered by age group, visit the following link:
www.costao.com.br/all-inclusive
Download the Costão app for the complete schedule:
Children's recreation hours: 9:30 AM to 10:00 PM
Costao do Santinho has one of the most complete infrastructures for practicing sports in resorts in Brazil, with various activities: soccer (on the court or field), volleyball (on the court, beach, or pool), surfing, tennis, golf, walking and hiking, tree climbing and zip-lining, swimming, water aerobics, bodybuilding, archery, sandboarding, etc. We provide equipment rentals.
In addition to the activities offered by the Sports & Leisure team (according to age group) and the attractions included in the package program (gatherings, presentations, etc.), we have the Carijós Bar, which operates from 6 PM to 2 AM.
Activities with an extra cost include: surfing lessons with the Costao do Santinho surf school (SUP activity with the Resort's Sports and Leisure team is free), tennis lessons, schooner trips, horseback riding, tree climbing, and zip-lining, Costao VR Games, treatments at Costao SPA, beauty salon, Costao Golf, Costao Delivery, consumption at Rancho do Pescador (amount deducted from credit for guests who booked a stay at Hotel Internacional), purchases at the boutique, bottles of alcoholic beverages, tours, and city tours.
In the resort's shopping center, you can find a pharmacy, newsstand, books and newspapers, laundry, ATM, Costao boutique, photo store, and jewelry store.
Internet access in social areas and apartments is free. To make use of this service:
If you have any questions, contact the Guest Center (extension 2222) or the reception (extension 1853)
Costao has an aquatic complex with eleven pools located in the social area, in front of the International Hotel, in villas 6, 10, and 14. Two outdoor pools are heated and are located next to the Nossa Senhora das Ondas restaurant, and two are thermal and indoor, located in the International Hotel and the social area. We have everything from children's pools to an infinity pool with a swim-up bar and a Children's Water Park, with a circuit to ensure children's fun. We also have the Solarium Sete Chacras, a space with six whirlpools and an outdoor hot tub where you can enjoy the landscape while relaxing.
For your convenience, we offer a baby kit containing the following items: crib and bathtub. We also have high chairs for babies in the restaurants.
There is an option to hire a babysitter for a minimum of 4 consecutive hours per day (the babysitter is responsible for only one child). Scheduling must be done by phone: (48) 3261 2222 or extension 2222 during the stay. The service must be requested at the Guest Center at least 24 hours in advance.
Yes, you can request our Food & Beverage department to provide baby food during your stay.
There is a courtesy for children up to 3 years old (request Baby Kit or extra bed when confirming the reservation).
There is an option to include an extra bed (for children aged 4 to 11) in the Superior apartments (Portuguese Villas) and Master Suite (International Hotel), with additional charges. The inclusion of up to two extra beds (for children aged 4 to 11) is possible in the Superior apartments with 1, 2, and 3 bedrooms (Portuguese Villas) and in the Luxury and Imperial Suites (International Hotel), subject to payment. Please check prices and availability with our sales team.
We have adapted apartments for people with disabilities. Please specify the type of need when making the reservation, so we can offer the best option to accommodate you.
We are a Dog Friendly resort. We accept 1 (one) dog up to 15kg per reservation. It is mandatory to present the pet's updated vaccination card at check-in and sign the liability term.
Policies and Conditions
Liability Term
The daily fee for each animal is R$ 120.00 and includes 2 (two) pee pads and 2 (two) food/water bowls. The resort does not provide food for pets, and it is the sole responsibility of the owner to feed and care for the dog's hygiene during the stay. The dog must remain on a leash or be held all the time when outside the accommodation, and any physical or material damages caused to guests, staff, visitors, or the resort's structure will be charged to the dog's owner.
Our SPA offers a variety of treatment options, whether for relaxation, aesthetic, or therapeutic purposes, providing well-being, balance, and harmony for your body and mind. All this is in a cozy and inspiring environment. Upon arriving at the resort, check out all the options in our Spa Menu and schedule an appointment by dialing extension 2170.
The Costao SPA is open to the public, meaning it is not necessary to be staying at the resort to enjoy the treatments and facilities.
Advance booking must be made by calling:
(48) 3261-2170 or (48) 3261-2171.
For more information about the treatments offered, please refer to the SPA page.
Do you want to improve your golf skills on a pleasant and spacious course surrounded by the Atlantic Forest? The Costao Golf Club offers lessons for all levels of players, from beginners to professionals. The Costao Golf Club course is spread over 3,300 yards, which is approximately three thousand meters and a walk of over six kilometers during play between the 9-hole course. The playing area is attractive and competitive, being qualified to host practices and tournaments.
We do not accept the hotel's consumption card;
Costao Golf has an additional cost that must be paid with cash or debit/credit card; Contact Costão Golf: 48 3261 3209
You can contact our Customer Service Center by calling 0800 048 1000 or through our online store at www.costao.com.br, or via WhatsApp at (48) 32612051.
Call Center hours:
Monday to Friday: 8am to 7pm
Saturdays: 10am to 2pm
Resort reception phone number: 48 3261 1853
It is 100% safe to confirm your booking through our online store. Our website is certified by Certisign, which certifies that the company has gone through all the necessary processes to ensure that such transactions are carried out safely.
Payment via the Online Store (through the website): can be made in up to 10 installments on Visa and Mastercard credit cards. If the customer's credit card is not approved, the reservation will be automatically canceled, and an electronic message will be sent to the customer to make payment another way.
Payment through the Reservation Center (via the number 08000481000):
CREDIT CARD:
ELECTRONIC TRANSFER, DEPOSIT OR PIX:
DOWN PAYMENT + 9X CREDIT CARD
Another accepted payment method is with an initial deposit (of at least 20%) and the balance can be in up to 9 installments on the credit card.
20% DEPOSIT + 9X CREDIT CARD
Check bank account details with our Reservation Center through the phone 08000481000.
The details needed to proceed with your pre-reservation are: Check-in and check-out dates // Chosen apartment type // First and last names of all adults // First and last names and ages of children // City of origin // CPF of all guests // Date of birth of all guests // Contact phone number of the main guest // Email for the main guest's contact // Chosen payment method.
RESORT CANCELLATION POLICY
For all cancellations requested in normal situations, except periods of catastrophe, pandemics, or public calamity, we apply the following cancellation policy:
Cancellation up to 10 days before check-in (entry date): no cancellation fee.
Cancellation 09 days or less before check-in: a fee of 100% of the reservation value is charged.
Cancellation for Christmas, New Year, January, February and/or Carnival packages: up to 30 days before check-in (entry date) no cancellation fees apply. Between 29 and 10 days before check-in (entry date): a fee of 10% of the reservation value is charged; Between 09 and 07 days before check-in (entry date): a fee of 20% of the reservation value is charged; Less than 03 days before check-in (entry date): a fee of 100% of the reservation value is charged.
Reservations made through third parties such as portals, agencies, or operators, group and event reservations may have specific cancellation policies. These should be consulted or informed through the purchase channel chosen by the guest.
NOTE: Refunds will be by issuance of a credit letter with a validity period of up to 01 (one) year from the cancellation date. The credit letter can be used to offset amounts for a new reservation, according to the current rate and resort availability.;
The cancellation must be made directly at the Resort by phone: 08006450915 or via email: reservas@costao.com.br.
You can contact Costao through the email qualidade@costao.com.br
If you noticed that an item is missing after your stay with us, know that we keep items for 3 months and can send them via mail. The shipping cost is paid by the recipient. After this period, the items are sent for donation. Lost and Found: TEL: 48 3261-1772 Email: achadoseperdidos@costao.com.br
We always have job openings at the resort in various areas. You can send your resume to the email rhu@costao.com.br or go to the HR at Costao (Estrada Vereador Onildo Lemos, 2505, Florianópolis) on Tuesdays or Thursdays, from 1:30 PM to 5:30 PM.
The Vacation Club is a holiday program from Costao do Santinho where the client acquires points that are converted into weeks of accommodation at Costao do Santinho itself or at other resorts affiliated with RCI. The client purchases a certain amount of points, for a fixed price and period of years, which are converted into weeks of accommodation. Points are debited according to their use—similar to a bank account. This holiday program allows its members to plan their family vacations in advance with comfort, quality, and security.
The Vacation Club Costao do Santinho member has access to an exclusive customer service and reservations center. The hours of service are Monday to Friday, from 9 AM to 5 PM, through the phone number 0800 645 0917 (toll-free) or email: atendimentovacation@costao.com.br. For more information, please visit the website www.costaovacation.com.br.
Yes, parking is free for guests at Costao do Santinho.
Yes, Costao do Santinho offers a complete structure for children, with daily activities, dedicated spaces, and supervision by recreation staff.
Facilities for children:
Activities and entertainment:
Dining for children:
For greater convenience:
Yes, Costao do Santinho offers a transfer service to the Hercílio Luz International Airport (FLN), located approximately 45 km from the resort, through a partner company.
How the transfer works:
How to book:
Other transport options:
Important:
Costao do Santinho is dog friendly, meaning it allows dogs to stay under specific conditions.
How it works:
Important:
Yes, Costao do Santinho offers beach service for guests, with facilities for greater comfort during your stay.
Available amenities:
Important:
Yes, Costao do Santinho has stores and convenience points within the resort to meet the needs of guests during their stay.
What you will find:
Important:
Yes, Costao do Santinho offers a complete breakfast with a wide variety of options, including fresh, homemade items and alternatives for different dietary restrictions.
Breakfast at the resort goes beyond the traditional hotel standard, with a dining experience designed to start the day with comfort and quality.
What's included in the breakfast:
Options for specific diets:
The resort also offers alternatives for different dietary needs:
Breakfast is part of the culinary experience at Costao do Santinho, ideal for those seeking convenience and variety at the start of the day without having to leave the resort.
Yes, Costao do Santinho features 7 restaurants and 5 bars, offering a complete dining experience with different culinary styles throughout the day.
The resort's aim is to provide guests with variety, convenience, and quality without needing to leave the premises.
Restaurants at Costao do Santinho Restaurants included in the experience: Nossa Senhora das Ondas (main - buffet) Breakfast, lunch, and dinner, with a wide variety of dishes Breakfast: 7:00 AM to 10:30 AM Lunch: 12:00 PM to 3:00 PM Dinner: 7:00 PM to 11:00 PM Espaço Gastronômico Sambaqui (grilled and barbecue) Notable for ribs on Saturdays (operating days may vary) Kaigan (oriental cuisine) Specialized in Asian cuisine dishes Trattoria (Italian) Pasta, pizzas, and classic Italian dishes Nossa Senhora da Vitória (contemporary cuisine) A more sophisticated experience with elaborate dishes Themed Restaurants Operates with advanced reservation, subject to availability Children's Restaurant
Dedicated space for children Lunch: 11:30 AM to 2:00 PM Dinner: 6:30 PM to 9:00 PM With supervisors at specific times Restaurant not included in the All-Inclusive:
Rancho do Pescador (seafood) Specialized in fish and seafood, with additional charges Bars and Kiosks Pool Bar: 10:30 AM to 6:00 PM Bar Carijós: 6:00 PM to 2:00 AM Wet Bar: 10:30 AM to 6:00 PM (seasonal) Pool Kiosk: 10:30 AM to 8:00 PM and 9:00 PM to 2:00 AM Beach Kiosk: seasonal operation (summer)
How do reservations work at themed restaurants?
The number of reservations varies according to the length of stay:
2 to 3 nights: 1 reservation 4 to 5 nights: 2 reservations 6 to 7 nights: 3 reservations Important information Themed restaurants require advanced reservation
Hours and operations may vary depending on the resort's occupancy
The diverse gastronomy is one of the main highlights of Costao do Santinho, ideal for those seeking convenience and varied experiences in one place.
Costao do Santinho is located in a more secluded area of Florianópolis, with direct access to nature and Santinho Beach, yet still close to restaurant options, attractions, and transportation.
Nearby Restaurants:
In the vicinity of the resort, you will find local restaurants specializing mainly in seafood and regional cuisine, especially in the Ingleses area, just a few minutes away by car.
Attractions in the area:
Public Transportation:
Bus lines connect the Santinho area to Ingleses and downtown Florianópolis Transport apps and taxis are available in the region Traveling by car is more practical, especially for exploring other beaches on the island
The location of Costao do Santinho is ideal for those seeking tranquility, contact with nature, and at the same time, easy access to other regions of the north of the island.
Costao do Santinho is a dog-friendly resort and accepts 1 dog up to 15 kg per reservation, subject to certain conditions.
Rules and conditions for staying with pets:
The updated vaccination record must be presented at check-in The owner must sign a liability agreement
Costs:
Price: R$ 120.00 per day, per animal Includes: 2 hygienic mats and 2 bowls (water and food)
During the stay:
The resort does not provide pet food The pet's feeding and hygiene are the owner's responsibility The dog must remain on a leash or in arms outside the accommodation
Allowed areas:
There are specific marked areas where the presence of dogs is allowed It is important to respect these rules to ensure everyone's well-being
Responsibility:
Material or physical damages caused by the pet will be charged to the owner
By following these guidelines, you can enjoy your stay at Costao do Santinho with your pet in a peaceful and safe way.
Yes, all accommodations at Costao do Santinho have private bathrooms.
The rooms are equipped to provide comfort and convenience during your stay, with a complete setup to accommodate couples, families, and various guest profiles.
In addition to the private bathroom, the accommodations include amenities that ensure a comfortable experience within the resort.
Yes, Costao do Santinho offers accommodations with balconies.
Some room categories have private balconies, providing more comfort and connection with the surrounding nature of the resort.
As there are different types of accommodations, the availability of balconies may vary depending on the selected category. To ensure this option, it is recommended to check at the time of booking or consult the customer service team.
Yes, the service at Costao do Santinho is recognized for its quality and attention to guests.
The team is trained to offer quick, friendly, and welcoming service, aiming to cater to different guest profiles, such as families, couples, and groups.
What to expect from the service:
The goal is to provide a smooth experience with efficient and well-organized service throughout your stay.
Customer service operates through direct channels, providing support for questions, information, and requests related to accommodation.
Available channels:
The service can be used for support before, during, and after the stay, including reservations, information about the resort, and general assistance.
No, activities such as zipline, treetop adventure, stand-up paddle and other special experiences are not included in the All Inclusive package and have an additional cost.
Additional structure:
The resort also features a commercial center with a pharmacy, laundry, ATM, newsstand, and photo shop.
These options complement the All Inclusive experience, offering even more leisure, sports, and wellness possibilities during your stay.
No, it is not allowed to receive external visitors during the stay.
Yes, it is possible to take external tours during your stay, and the resort offers support with recommendations and services through partners.
Transfer and travel support:
The resort offers transfer service to the Hercílio Luz International Airport (FLN) through a partner company.
For more details about tours and scheduling, it is recommended to consult the team during your stay.
The All Inclusive at Costao do Santinho includes meals, selected beverages, leisure, and activities as part of the daily rate, according to the package booked.
The idea is for guests to enjoy their trip more conveniently, bringing together accommodation, gastronomy, entertainment, pools, children's programming, and a complete structure in one place.
Some activities and services are additional and can be booked separately during the stay.
Yes, selected alcoholic beverages are included in the All Inclusive at Costao do Santinho.
Bottled alcoholic beverages, special labels, premium drinks, or items outside the package selection are not included and are charged separately.
Parking is free for guests of Costao do Santinho.
Each apartment has an exclusive parking space for guests, with no need for advance reservation.
Event participants who are not staying at the resort have access to an outsourced parking lot next to Costao do Santinho.
Check-in time is 3 PM and check-out time is 11 AM.
Early check-in may be offered depending on the resort's availability on the day of arrival. When available, additional charges may apply.
*The check-out lunch is included in the All-Inclusive stay, so it is necessary to hand over the apartment by 11 AM at the reception, and then proceed to the restaurant. *For early check-in or late check-out, please check availability, timings, and additional charges directly with the reception at the contact: (48) 3261 1000.
Yes, Costao do Santinho allows accommodation with pets, upon presentation of an updated vaccination record at check-in and signing a liability waiver.
The daily rate per animal is R$ 130.00 and includes:
2 hygienic mats; 2 bowls for water and food.
During the stay, the resort does not provide food. The pet's food and hygiene are the owner's responsibility.
The dog should remain on a leash or held while outside the accommodation. It should weigh a maximum of 15kg. There are specific areas where dogs are allowed, duly marked within the resort.
Any damage caused by the pet to people or the structure will be charged to the owner.
In the All Inclusive package at Costao do Santinho, breakfast is included in the daily rate.
Yes, Costao do Santinho offers cribs for babies from 0 to 3 years old.
The request should be made at the time of booking or before arrival, so the team can prepare the accommodation according to availability.
Children up to 3 years old must be accompanied by parents or nannies.
Yes, it is possible to pay in up to 10 installments without interest.
Yes, the All-Inclusive at Costao do Santinho includes selected alcoholic beverages.
Some beverages are not included and incur an additional charge, such as bottled alcoholic beverages, special labels, premium drinks, or items outside the package selection.
Also not included in the All-Inclusive:
Some accommodations at Costao do Santinho have balconies or terraces, depending on the chosen category.
This information should be checked in the accommodation description at the time of booking, as availability may vary between the International Hotel and the Portuguese Villas.
Yes, Costao do Santinho offers accommodation options that can cater to large groups and families, depending on availability and chosen category.
For larger families, it is important to choose the appropriate accommodation at the time of booking, taking into account the number of adults, children, and babies.
The transfer between the airport and Costao do Santinho is not automatically included in the accommodation and must be arranged separately.
To schedule the service, the resort works with the third-party agency Santa & Bella Turismo e Receptivo, located within the hotel.
Contact information for details and booking:
Costao do Santinho has 11 pools, 8 of which are heated.
The heated pools are operational in the winter as well, depending on the resort's operation, providing guests with more comfort during lower temperature periods.
The pools are open from 7 AM to 10 PM.
SPA treatments have an additional cost and are not included in the All Inclusive package.
Guests of the Hotel Internacional have exclusive benefits, including access to the hydrotherapy circuit at the SPA.
Yes, Costao do Santinho offers leisure activities throughout the year, including in the low season.
The schedule may vary according to the period, occupancy, weather, and seasonality, but the resort has facilities for different guest profiles, including families, children, couples, and groups.
Among the options are:
Yes, the pools at Costao do Santinho have opening hours.
They operate from 7 AM to 10 PM, including the nighttime period.
The use of the pools must comply with safety rules, local signage, and the resort staff's guidelines.
Yes, Costao do Santinho has facilities for children and a kids' program for guests aged 4 to 11 years.
The activities include specialized monitors and follow the schedule set by the resort.
For babies and children from 0 to 3 years, the resort offers support facilities such as a crib, small bathtub, stroller in the accommodation and a 24-hour Baby Kitchen with a microwave and changing area.
Children up to 3 years old must be accompanied by their parents or by nannies.
The Costao do Santinho is approximately 40 to 45 km from the Florianópolis International Airport.
The average travel time is about 1 hour, which can vary depending on traffic, time, season, and route used.
The themed restaurants operate according to the resort's occupancy, seasonality, and the gastronomic program of the period.
Yes, it is necessary to make an advance reservation for the themed restaurants.
The number of reservations varies according to the length of stay:
Hours and days of operation may vary depending on the resort's occupancy.
The Costao do Santinho's All Inclusive includes accommodation, meals, selected drinks, leisure facilities, and activity programs, according to the package booked.
Not included in the All Inclusive and incur an additional cost:
These experiences are complementary and can be booked during the stay.
Yes, Costao do Santinho offers a varied gastronomic experience, with 7 restaurants and 5 bars throughout the resort.
The restaurants include:
The themed restaurants are worth it for those looking to vary their dining experience during their stay. They require advance reservations, and the number of reservations depends on the length of stay.
Rancho do Pescador, specializing in seafood, is not included in the All Inclusive package and charges separately.
The difference lies in the location, the style of accommodations, and the benefits offered.
The Hotel Internacional is located in front of Santinho Beach, offering modern suites, easy access to the beach, and the resort's social area.
The Portuguese Villas have a more rustic and cozy style, inspired by Azorean architecture. They are spread throughout the complex, with some units more secluded and with their own pools.
Guests of the Hotel Internacional also enjoy exclusive benefits, such as:
The choice depends on the type of trip: more practicality and benefits at the Hotel Internacional, or more privacy and charm at the Portuguese Villas.
Yes, Costao do Santinho has facilities to accommodate babies from 0 to 3 years old.
The resort offers:
Children up to 3 years old must be accompanied by parents or babysitters during their stay.
Yes, Costao do Santinho is worth it for those seeking a complete experience in Florianópolis, with accommodation, All Inclusive, dining, leisure, pools, children's programming, and a location right in front of Santinho Beach.
The daily rate should be considered by evaluating everything included in the experience:
Some services are charged separately, such as the SPA, beauty salon, golf, Rancho do Pescador, bottled alcoholic beverages, delivery, tours, shops, and specific activities like zip-lining, tree climbing, stand-up paddle, surf and tennis lessons, schooner tours, and Costao VR Games.
Costao do Santinho offers 7 restaurants and 5 bars, along with leisure and entertainment programs for different guest profiles.
The restaurants include:
The resort also has the Rancho do Pescador, specializing in seafood, which is not included in the All Inclusive package and incurs an extra charge.
Among the bars and kiosks are:
The operation of bars, restaurants, and activities may vary according to the schedule, seasonality, and occupancy of the resort.
Yes, Costao do Santinho has adapted apartments and accessible common areas for wheelchair users and people with reduced mobility.
To ensure the best experience, it is important to inform about the special need at the time of booking.
This way, the team can provide guidance on availability, suitable accommodation, and the most suitable structure for the stay.
Yes, Costao do Santinho offers Wi-Fi for guests in the main areas of the resort.
The signal quality may vary depending on the location within the complex, the number of connected users, and the characteristics of each area.
Costao do Santinho can be enjoyed throughout the year.
In the summer, the highlights are the beach, the pools, outdoor activities, and holiday programs.
During milder weather periods, the resort also offers gastronomy, leisure, heated pools, kids' programs, and facilities for families, couples, and groups.
The best time depends on the purpose of the trip: family holidays, relaxation, long weekends, events, special dates, or gastronomic experiences.